DPH Information Technology (DPH-IT)

Overview

DPH Information Technology (DPH-IT) serves the Public Health user community by providing innovative, contemporary and accessible technology in computing, media and communication services so the user community can more effectively meet its goals. DPH-IT collaborates with Public Health and other North Carolina state government entities to provide this technological leadership.

Support

HIPAA: Please email DPH HIPAA, call 919-707-5179, or visit http://www.schs.state.nc.us/hipaa/.
LAN Support: Please contact your DPH-IT LAN Support Team.
NCHAN: If you are experiencing problems using NCHAN, please call the DHHS Customer Support Center at (919) 855-3200 between 7:00 a.m. and 5:00 p.m. EST and choose option 2, or email us.
- After-Hours NCHAN Support: Please page the help desk at (919) 983-3840 and enter a 10-digit call back number. A support agent will return the call within 15 minutes. Please be sure to include a description of the problem you are having and a phone number where you can be reached.
- NCPHIN (North Carolina Public Health Information Network) Web Services (including requests to begin services): Please call 919-707-5160 and you will be routed to someone who can assist you. (NCPHIN is one of several DPH-IT support teams.)
Security and Privacy Training: For DPH Computer Security Basic Awareness Training, DPH Basic Privacy Awareness Training, and the DHHS Acceptable Computer Use policy, please visit the Security & Privacy Training page.
Web Services: See our Web Services FAQ page.

Contact Us

Main Phone: 919-707-5160
Fax: 919-870-4840
Staff Listing and Structure
Staff Contacts

Mailing Address:
Division of Public Health
Information Technology
1931 Mail Service Center
Raleigh, NC 27699-1931

Physical Address:
5605 Six Forks Rd
Raleigh, NC 27609

IT Services

DPH-IT provides the following services to DPH employees as part of normal daily operations, when immediate needs arise, and/or by request:

LAN Support

Remote and On-Site Support of Desktops, Laptops, and Handheld Devices
Administration of File Servers
Software Installation, Configuration, Troubleshooting
Hardware Installation, Configuration, Troubleshooting
Procurement of Approved IT Resources
Network Connectivity and Availability
Web Support (Software Installation, Configuration, Publishing)
Security (Antivirus, Firewall, etc.)

NCPHIN Web Services

Planning
Domain Registration
Hosting
Design
Application Development
Database Administration
Maintenance
Publishing

Other Services

DPH-IT and NCPHIN also provide development and support for key web-based communications and alerting tools, such as:

NCHAN (secure)
NCHAN Preparedness and Response

For issues with either of the above sites, please call 919-707-5160.

Staff Listing and Structure

Larry Forrister; Director, DPH Information Services
- Tara Riley-Williams; NCPHIN IT Manager, Software Delivery (Application development, support, testing, and other services for DPH)
  - Hanna Youssef, Applications Support
  - Tam Nguyen, Applications Support
  - Yonghong Li, Applications Support
  - Scott Craddock, State Lab Applications Support
- John "Mac" McNamara, NCPHIN IT Manager, Operations and Architecture (Infrastructure, database, networking, development, web support, and other services for DPH)
  - David Luttrell, NCPHIN Network Manager
    - Gary Yorkdale, PHIN Operations and Systems Specialist
    - Vacant, Systems Programming / Specialist
  - Kirk Montgomery, LIMS Systems Programming / Specialist
- Cassandra Bell, Team Lead LAN Administrator - Administrative, Local, and Community Support; Chronic Disease and Injury; Women's and Children's Health
  - Anne Dunn-Monroe, Technology Support Analyst
  - Cleven Dunn, EH Technology Support Analyst
  - William (Bill) Fields, Technology Support Technician
  - Vacant, Technology Support Analyst
  - Vacant, Technology Support Analyst
  - Vacant, Technology Support Technician
- Nellie Epps, Team Lead LAN Administrator - Environmental Health, Epidemiology, State Center for Health Statistics
  - Ernest Honeycutt, Technology Support Analyst
  - Addisu Dinku, Technology Support Analyst
  - John Sokash, Technology Support Analyst
  - Michelle Penny, Technology Support Analyst
  - Rick Tucker, Vital Records Applications Analyst
    - Thomas Eatmon, Operations Technician
    - Jeanette Hunter, Vital Records Applications Analyst
- Greg Edwards, Information Technology Manager - Children's Developmental Services Agency (CDSA)
  - David Dicke, Greensboro/Concord Regional LAN Manager
  - John Turner, Morganton/Hickory/Blue Ridge Regional LAN Manager
  - Milton Torres, Raleigh/Durham/Rocky Mount Regional LAN Manager
  - Peter Ormond, Sandhills/Fayetteville Regional LAN Manager
  - John Klear, New Bern/Wilmington Regional LAN Manager
  - Kathryn Myers, Asheville/Cullowhee/Shelby Regional LAN Manager
- Barrett Keziah, Information Technology Manager - State Laboratory and Office of the Chief Medical Examiner
  - Ken Kasmer, Networking Specialist, State Laboratory
  - Larry Thomas, Systems Administrator, State Laboratory
  - Ricardo Ramnath, Technology Support Technician, State Laboratory
  - Edmund Moseley, Applications Programmer, OCME
  - Gina Coleman, Applications Specialist, OCME
  - Stephen Strickland, Networking Specialist, OCME
  - Vacant, Java Programmer
- Environmental Health
  - Niranjan Babu Pujari, BETS Business and Technology Support Analyst
  - Zhongchun Ren, BETS Business and Technology Support Specialist
  - Joshua Thomas, BETS Networking Specialist
- Immunization Registry
  - Amanda Dayton/Larry Forrister
    - Vacant, Immunization Registry Applications Support Specialist
- WIC Crossroads
  - Kim Lovenduski/Larry Forrister
    - Jim Finley, WIC Crossroads Project Manager
    - Ellie Rothschild, WIC Crossroads Applications Support Specialist
- Bob Martin, Privacy and Security Compliance; HIPAA, BCP, COOP Coordinator
- Ellen Zimmerman, PHIN Technical Support
- Renny Johnson, Systems Interface Specialist, ELR
- Sowjanya Basireddy, Applications Support
- Tripp Dean, Web Dev/Support
- Vacant, Applications Specialist

Information Technology Staff Contact Directory

Name	Title/Services	Phone
Larry Forrister	Director, DPH Information Services	(919) 707-5170
Sowjanya Basireddy	Applications Support	(919) 707-5186
Cassandra Bell	Manager - Team Lead LAN Administrator - Administrative, Local, and Community Support; Chronic Disease and Injury; Women's and Children's Health	(919) 707-5163
Gina Coleman	Applications Specialist, OCME	(919) 743-9066
Scott Craddock	Applications Support, State Lab	(919) 807-8944
Tripp Dean	Web Support / Development	(919) 707-5167
David Dicke	Greensboro/Concord Regional LAN Manager	(336) 334-5601 ext. 233
Addisu Dinku	Technology Support Analyst	(919) 716-0097
Cleven (C.J.) Dunn	Technology Support Analyst	(919) 707-5859
Anne Dunn-Monroe	Technology Support Analyst	(919) 707-5166
Thomas Eatmon	Vital Records Operations Technician	(919) 792-5960
Greg Edwards	Information Technology Manager - Children's Developmental Services Agency (CDSA)	(919) 989-7416 ext. 236
Nellie Epps	Team Lead LAN Administrator - Environmental Health, Epidemiology, State Center for Health Statistics	(919) 715-6740
William (Bill) Fields	Technology Support Technician	(919) 707-5049
Jim Finley	WIC Crossroads Project Manager	(919) 707-5803
Ernest Honeycutt	Tecnology Support Analyst	(919) 715-5243
Jeanette Hunter	Vital Records Applications Analyst	(919) 715-4492
Renny K Johnson	Systems Interface Specialist, ELR	(919) 707-5164
Ken Kasmer	Networking Specialist, State Laboratory	(919) 807-8998
Barrett Keziah	Information Technology Manager - State Laboratory and Office of the Chief Medical Examiner	(919) 807-8742
John Klear	New Bern/Wilmington Regional LAN Manager	(910) 251-5817
Yonghong Li	Applications Support	(919) 707-5161
David Luttrell	NCPHIN Network Manager	(919) 807-8996
Bob Martin	Privacy and Security Compliance; HIPAA, BCP, COOP Coordinator	(919) 707-5179
John McNamara (Mac)	NCPHIN IT Manager, Operations and Architecture (Infrastructure, database, networking, development, web support, and other services for DPH)	(919) 707-5178
Kirk Montgomery	LIMS Systems Programming / Specialist	(919) 807-8965
Edmund Moseley	Operations Technician	(919) 743-9046
Kathryn Myers	Asheville/Cullowhee/Shelby Regional LAN Manager	(828) 251-6091
Tam Nguyen	Applications Support	(919) 807-8781
Peter Ormond	Sandhills/Fayetteville Regional LAN Manager	(910) 486-1605 ext. 301
Michelle Penny	Technology Support Analyst, Vital Records	(919) 733-9369
Niranjan Pujari	BETS Business and Technology Support Analyst	(919) 707-5659
Ricardo Ramnath	Technology Support Tech, State Laboratory	(919) 807-8997
Zhongchun (Johnny) Ren	BETS Business and Technology Support Specialist	(919) 707-5169
Ellie Rothschild	WIC Applications Support Specialist	(919) 707-5795
John Sokash	Tecnology Support Analyst	(919) 716-0098
Stephen Strickland	Networking Specialist, OCME	(919) 743-9960
Joshua Thomas	BETS Networking Specialist	(919) 707-5862
Larry Thomas	Systems Administrator, State Laboratory	(919) 807-8970
Milton Torres	Raleigh/Durham/Rocky Mount Regional LAN Manager	(919) 662-4600
Rick Tucker	Vital Records Applications Analyst	(919) 792-5836
John Turner	Morganton/Hickory/Blue Ridge Regional LAN Manager	(828) 443-4838
Tara Riley-Williams	NCPHIN IT Manager, Software Delivery (Application development, support, testing, and other services for DPH)	(919) 707-5180; cell: (919) 795-6246
Gary Yorkdale	Operations and Systems Specialist	(919) 707-5177
Hanna Youssef	Applications Support	(919) 707-5189
Ellen Zimmerman	PHIN Technical Support	(919) 707-5175
Vacant	Applications Specialist

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Updated: May 16, 2017